Your exclusive service housekeeper
According to clients’ standard and requirement, we will offer 4 levels of technical support service. The details are as follows:
| Services | Basic Service | Standard Service | Premium Service | Premuim Plus Service |
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| Hotline telephone service |  |
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| E-mail service | |
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| Remote access service | |
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| New technology consultancy service | |
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| Locale project implementation (Excluding warranty extension) | |
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| Standard training (Excluding warranty extension) | |
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| Inspection 1/Year | |
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| 5*8 on-site fault handling | |
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| Premium training (Excluding warranty extension) | |
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| 7*24 on-site fault handling | |
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| Insepction 4/Year | |
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| Non-fault locale handling 2/Year | |
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| Remote disaster manoeuvre | |
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| Specific VIP maintenance group | |
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| Premium Plus Training (Excluding warranty extension) | |
Storage Virtualization Storage High Availability Instant Recovery Metro High Availability Remote Disaster Recovery Cloud Migration and DR
InfoCore WeChat
InfoCore WeChat
Enterprise Information Management, Inc.
21-23rd Floor, 501 Minhe Road, D Lianhe Center, Xiaoshan, Hangzhou, Zhejiang
© 2018 InfoCore, Inc. Construction : MDC
Software-defined Storage
Data Protection
Storage Virtualization
Storage High Availability
Instant Recovery
Metro High Availability
Remote Disaster Recovery
Cloud Migration and DR
Technical support
Document download
Introduction to InfoCore
Contact US